Why we complaint about our Broadband services??
In Tala village we are always the first to complain about Broadband
services provided by Bharat Sanchar Nigam Limited, a Govt of India owned
company. Sometimes we have to send the email to highest authority in the state
and believe it or not it works. I have no idea whether this email reaches to
concerned person or not but I often get a phone call from his office asking
about our Broadband. Again I have n idea whether he knows the importance of
this broadband in this village or not but for the locals living here it has
become an important part of their livelihood.
Let me tell you first about Tala village.
Tala is situated near main entrance gate of Bandhavgarh
National Park and this gate got it's name Tala only becauseit's in close
vicinty of Tala village.
Why Broadband is so Important here??
100 % population of Tala village survives on jobs created by
Tourism Industry. Hoteliers needs Broadband for all their reservations and
communication with their clients and agents and mainly for booking of Online
Park entry. Guides, Drivers and Tourists uses broadband to look on Facebook or some
other site for the latest news of the park. Instead of asking 50 different
people about the park news it's quicker to look at Facebook or on some other
social site about Tiger sightings of the day. Some people or so obsessed that
they put the picture within an hour coming out of the park.
Forest department
does all his Park entries online so without broadband sometimes park opens late
or tourists looses their valuable time waiting at booking window. Every minute
waiting at the gate cost Rs 15.54 for an Indian and for foreigner it's Rs 25.83.
If broadband services are out of order in the evening then many tourists can,t
get their entry online and they lose out the morning safari some time.
Many people like me are 100% dependent on Broadband for our
survival. I need to send my pictures to different agencies and Kay my wife
updates Bandhavgarh Diary every day on tigernation.org. For us Broadband has
become an essential thing in our life. It's like an office key. Without
Broadband our office doesn't get open and we looses day's work.
I will say that our country did not invented this technology
but as far as the users are concerns they are growing day by day. We are
running this system on a borrowed technology in this country. We may have the
latest equipments but we are failed to make a good use of them.
Why and where we are lacking in it??
We are lacking because of our mentality of Chalta he. Our technicians don't check the system regularly. They know about the
fault in their own office only when someone complaints. It's laziness only
because of the Job Security.
I often
wonder that how come a person becomes more efficient while working in private
company??
Because there they are answerable to someone.
So they
should be here. Are they not??
Why we could not develop that culture in our Govt departments??
I can't answer this question. I am failed to understand the
mentality of these people.
Probably this country
has produced too many white collared workers??
So the internet in village Tala today (31st July 2012)is still
out of order since last 26 hours.